Privacy Policy

Last Updated: [December 20, 2024]

This Privacy Policy describes how Buybase, Inc. ("Buybase,""we," "our," or "us") collects, uses, discloses, and safeguards personal information in connection with our API services and related products (collectively, the "Services"), as well as any websites operated by us (the "Websites"). Buybase's Services enable developers to build AI-driven agent applications that can search, filter, and facilitate checkouts for products on behalf of their end-users across leading e-commerce platforms.

By using the Services and/or providing us with personal information, you acknowledge that your personal information will be processed as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

We may amend this Privacy Policy from time to time. Any changes will be posted on our Websites and, to the extent permitted by law, your continued use of the Services after we publish changes constitutes your acceptance of those changes.

Applicability of This Privacy Policy

This Privacy Policy applies to the following categories of individuals:

• Business Contacts: Individuals who are employees, contractors, or representatives of businesses that we do business with, including our enterprise customers ("Customers").
• End Users: Individuals who use our Services indirectly through our Customers' AI agent applications to enable the searching, filtering, and checkout of products on various e-commerce platforms. In these scenarios, we may receive certain End User personal information from our Customers.
• Website Visitors: Individuals who visit our Websites.

Personal Information We Collect

We collect personal information about you directly from you, from third parties, and automatically as you use our Services.

Information We Collect About End Users

If you are an End User interacting with our Services indirectly through a Customer's AI agent application, we may collect the following categories of personal information:

• Account or Profile Information (as provided by the Customer or yourself):

  If you create an account or profile directly with us (e.g., a token-based credential vault), we may collect your name, phone number, email address, and similar information.

• Third-Party Credential Information:

  With respect to each third-party e-commerce platform or service you connect through our Services, we may receive and store authentication tokens or other credential elements that allow the AI agent application to perform actions on your behalf (such as searching products, adding items to a cart, or initiating checkout). We may also collect metadata related to your use of these connected services.

• Transaction and Usage Information:

  Information about the products searched, filtered, and checked out on your behalf, including order history, product details, and timestamps.

• Communication Information:

  If you contact us directly (for example, via email), we may collect your name, contact details, and the content of your communication.

• Feedback and Survey Information:

  If you respond to questionnaires, surveys, or requests for feedback, we may collect your responses, as well as your name and contact details.

Information We Collect About Business Contacts

If you are a Business Contact (such as a Customer representative, prospective client, supplier, or business partner):

• Business Contact Information:

  We may collect your name, contact details (email, phone number, address), job title, employer name, and other similar information in connection with our contractual relationship or business development activities.

• Marketing Information:

  If you have expressed interest in our Services, we may collect personal information (such as your name, role, and contact information) for marketing and promotional communications.

• Communication Information:

  We collect personal information you provide when you contact us or otherwise interact with us via phone, email, post, or social media.

• Feedback and Survey Information:

  We may collect information you provide when responding to surveys or feedback requests.

Information We Collect About Website Visitors

If you visit our Websites, we automatically log information such as:

• Device Data:

  Information about your computer or mobile device, such as the operating system type and version, browser type, device model, screen resolution, IP address, and unique device identifiers.

• Online Activity Data:

  Information about your interaction with our Websites, such as pages viewed, time spent on pages, navigation paths, browsing history, and whether you opened our marketing emails or clicked links within them.

• Email Open/Click Information:

  If you receive marketing emails from us, we may use pixel tags to track when you open the email and if you click on any links.

Cookies and Similar Technologies

We and our service providers use cookies, local storage, web beacons, and similar technologies to collect information automatically. These technologies help us:

• Remember user preferences.
• Understand user activity and usage patterns.

You may control cookies through your browser settings and other tools as described in the “Your Choices” section below.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@buybase.ai

We will respond to your inquiries in accordance with applicable law.